About Blind Justice

Access to justice is not a single problem with a single solution. People navigating the civil justice system without a lawyer face procedural complexity, unfamiliar court processes and an information imbalance that makes fair participation harder. People who complain about their solicitor face a regulatory system that is difficult to understand and, in important respects, difficult to hold to account.

Blind Justice UK works on both. We provide free legal information, procedural guidance and litigant in person support, including an independent legal case review service and help with complaints about solicitors and other legal services. And we publish evidence-led research into legal regulation in the UK, built from the regulators' own rules, data and disclosures.

We do not provide legal advice, conduct litigation or provide legal representation. We help people understand the process, find the information that matters and participate more effectively, and we use what we learn to improve access to justice in the UK.

Our evidence has been published by the House of Commons Justice Select Committee. Our research has been covered by Joshua Rozenberg KC (hon), the Law Society Gazette and Legal Futures. We have met the Chief Executive of the Legal Services Board and the Chief Ombudsman to discuss our findings, and every reply we receive from a regulator is published in full and unedited.

The National Lottery Community Fund supports our work with litigants in person, including free clinics in Brighton and Hove. Since our founding we have published twelve investigations into how legal services regulation works in practice, all freely available on this site.

Over the next three years we are working towards five things: a right for members of the public to request a review when the Solicitors Regulation Authority closes a report without action; a permanent public record of Legal Ombudsman decisions; full transparency of complaints data across the legal sector; practical support and free clinics for litigants in person; and better public understanding of how the legal system works, through THEMIS, our education and research programme, and AEGIS, our digital information platform.